S
Hibiscus Bracelet
A
I'm so glad I gifted my mom this bracelet! She loves hibiscus and loved every detail of this piece of jewelry ♡. Also, the quality of the gold material is perfect! Moreover, I've had no problems at all with the shipment: it arrived at our house in Italy in just 9 days in total! Thanks a lot!
F
Great bracelet and one of my faves! I’m highly allergic to nickel and break out in a rash quickly when I wear fake jewelry. This bracelet is a daily wear with no change of color thus far. Great length too.
K
I love the colors. I had seen similar ones on another site that were so over priced! This piece met all my expectations, just stunning!
v
took a while to arrive, but my sister ended up loving it anyways. super pretty and really happy with the product, it just took long to arrive. i would order a month or so in advance if you’re buying a present for someone.
Hi Victoria,
Thank you for your feedback regarding your recent order. We're delighted to hear that your sister loves the product, despite the extended delivery time. We understand your concern about the shipping duration and sincerely apologize for any inconvenience caused.
We would like to explain that recent changes in U.S. customs policies have led to increased processing times for international shipments. This has unfortunately resulted in extended delivery times for many of our customers, including yourself.
We value your business and are committed to providing you with the best possible service. To demonstrate our commitment to customer satisfaction, we have already sent you a separate email outlining a compensation plan. We hope that this plan will address your concerns and demonstrate our appreciation for your understanding.
We are working diligently to minimize the impact of these policy changes on our customers and to ensure that your future orders are delivered in a time.
